Our holidays are operated by The Walking Party Ltd of Lario, 46800 - Company number 05999008, trading as The Walking Party and bookings are taken subject to the following terms and conditions published October 2008.
Making your booking
Please complete the booking form and forward it to James Tamlyn together with your deposit for €360 per person payable to The Walking Party Limited. When we receive your booking form and deposit or full payment, we will, if the holiday is available, issue your confirmation of booking and send it with any further information relevant to the holiday booked. It is from then on that a firm contract exists between you and The Walking Party Ltd on the basis of this brochure and of the details sent to you. If the holiday is not available, we will return your deposit or full payment – we do suggest that you call first to secure a provisional booking which will be held on your behalf for an agreed period of time. Once we have confirmed your booking your deposit is non-returnable except in the special circumstances mentioned below. We send the final invoice about 8 weeks before departure and this will show any surcharges due. You must pay the amount due within 10 days of the invoice date. We may otherwise treat the booking as cancelled and apply our cancellation charges. We send your tickets about 10 days before you go.
Passports and Health
All clients are personally responsible for ensuring that they have a valid passport and conform to the health regulations regarding vaccinations. At the time this brochure was finalised there were no mandatory requirements for Spain, Portugal or France but we recommend you obtain a copy of the DHSS booklet “Health Advice for Travellers” from the Post Office. This will also give you an E111 application form which you should complete, get authorised by the Post Office and take with you.
Surcharges – Our Policy
Our prices are based on tariffs and other costs as at 01 August 2008. The price of your holiday is guaranteed against currency fluctuations but is subject to surcharges on the following items: Governmental actions and fuel for road vehicles. Even in these cases, we absorb an amount equivalent to 2% of the holiday price, you will be entitled to cancel your holiday with a full refund of all money paid except for any premium paid to us for holiday insurance and amendment charges. Should you decide to cancel because of this, you must exercise your right to do so within 14 days from the issue date printed on the invoice.
If you have to cancel
If you find you cannot take your holiday and have to cancel for whatever reason up to 60 days before departure, your deposit will be forfeited. If you cancel within 42 days of departure, we must impose cancellation charges as follows: between 42 and 29 days 50%; between 28 and 15 days 75%; between 14 days and departure 100%. Percentages are of total holiday cost. Charges are calculated from the date written advice of cancellation is received. Our insurance scheme may cover the cause of cancellation – check with the claims department. If you are obliged to cancel, you may, with reasonable notice, transfer your booking to a third party who satisfies all the conditions required by a person taking that holiday, but you will be obliged to pay for any additional costs resulting from the transfer.
Alterations by ourselves
We will do our utmost to provide the holiday arrangements that have been confirmed, but we must reserve the right to modify or cancel any holiday, flight schedule, accommodation or arrangement if unforeseen circumstances amounting to force majeure arise. In such circumstances; we will inform you as soon as possible and, should the change be such that it alters the nature of your holiday, we shall offer you the choice of an alternative holiday or a full refund of all monies paid. In recognition of the fact that we will absorb all financial loss consequent upon cancellation due to force majeure, we shall not cancel any holiday for reasons of political tension or natural disaster until specifically recommended to do so by the Foreign Office.
Health Fitness and Safety
Bookings are accepted on the understanding that all persons travelling are normally in good health and able to fulfil the physical demands of their chosen holiday. If this is in doubt, the Booking Form must be accompanied by a doctor’s certificate stating that it is entirely safe for you to go on that particular holiday you have chosen. You must also inform us of any allergies, dietary requirements and medical conditions that The Walking Party may need to know so that we can provide you with the appropriate advice and meal arrangements.
Tour Cancellation or curtailment
We must regretfully reserve the right not to operate any tour on which there are insufficient bookings 8 weeks before departure. Full payment including your deposit will be refunded. We also reserve the right that the tour leader, in conjunction with the appropriate medical advice if applicable, has the right to disqualify a client at any time during the course of the tour if considered necessary for the medical well being or safety of the individual or, in the tour leader’s opinion, the client’s actions materially are affecting the enjoyment of the tour for the remainder of the group. Any decision with regard to any reimbursement for any part of the tour not completed will be decided by the Managing Director of The Walking Party Limited.
Our Liabilities to you
We do not exclude or limit any Liability to our clients which may arise from proven negligence by any person employed directly by us or by our suppliers and subcontractors, servants or agents of the same whilst acting in the course of their employment in respect of death, bodily injury or illness. If our suppliers are able to exclude or limit liability by virtue of any international convention we will claim the benefit of that exclusion or limitation. Such liabilities shall be subject to English law and all proceedings shall be within the exclusive domain of the English courts. We accept responsibility for ensuring that all parts of the holiday are supplied as described, and that all services shall reach a reasonable standard. These obligations and responsibilities shall be limited where international conventions in respect of air or sea carriers apply. Naturally we cannot assume responsibility for loss or expense due to war, riots, strikes, terrorist activities or natural disaster. This brochure is valid from the 1st January to the 31st December 2009.
Complaints
If you have cause for complaint it makes sense to try to sort out the problem on the spot so that you can get on with enjoying the rest of your holiday. If the matter cannot be rectified, please write and tell us as soon as possible after you get back and we will do our best to sort it out promptly. Failure to notify us at the time, providing an opportunity for us to rectify the complaint may result in your loss of any legal rights in respect of the particular matter.
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oor Booking Form as a PDF file here
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